Legal news

Leeds woman left stranded in bed by home carers

Jonathan Winston Jonathan Winston
1 min read

The family of a 77-year-old woman from Leeds have criticised her carers for regularly not turning up to her house and leaving her stranded in bed.

Joyce Cooper, who lives in Armley, suffered a stroke while on holiday last August which has left her unable to walk. Leeds City Council set up a regular care package through private firm Reed Community Care which was supposed to provide her with two carers coming to her home four times a day. She needed two as a hoist was needed to get her in and out of bed or onto the toilet.

However, her family say that they have had to intervene almost every day because only one person has turned up and twice she has been left in her bed as nobody has come from the care firm.

A spokeswoman for Reed Community Care, said that an investigation was to be launched into the case and added: “We are sorry that there have been problems in the provision of care to Mrs Cooper and the impact that this has had on her.” The council said that they were monitoring the care that Mrs Cooper was receiving, adding that all private sector providers used by the council were independently regulated and were subjected to a stringent tendering process.

Client feedback

Exceptional professionalism displayed by Sidraa Razaq, whom assisted us in the purchase of a property. She was very efficient and explained the process clearly and concisely. She made my experience with Winston Solicitors an absolute joy, I would most highly recommend this company and truly believe Sidraa to be an absolute asset for Winston Solicitors.
Yasmin T
First time working with Winston Solicitors and it was an amazing experience.Step by step guidance and clear progress markers.Sidraa was my solicitor and she was top notch working after hours to help speed up the process and complete my house purchase. Very happy and would recommend.
Siyam
Thank You to Sidraa Razaq to handle the purchase of a house I was buying as a gift, and I couldn’t be happier with the service. From the very beginning she was very professional, approachable, and made what could have been a stressful process feel completely straightforward.She took the time to explain everything clearly, kept me updated at each stage, and dealt with all the paperwork and legalities with efficiency and care. Their attention to detail and commitment to ensuring everything went smoothly gave me real peace of mind throughout.I would highly recommend Sidraa Razaq to anyone looking for a solicitor who is not only knowledgeable but also genuinely supportive.
MOHAMMED Y
Very professional and polite and helpful and very experienced in their professional career. Great solicitor from Dean Richard Sturmey
Dean
Every part of the process was well explained and dealt with in a swift/timely manner.
Mark
Heidi was very helpful with my compensation application and was able to answer any questions I had in a timely matter
Anonymous
Very efficient and always available to answer any questions
Alastair
Winston Solicitors handled our recent house purchase and sale and provided an excellent service throughout. Sidraa Razaq, supported by Tom McIlroy, exhibited an outstanding professionalism, expertise, and responsiveness from te moment we first made contact, all of which made what was at times a less than straightforward transaction much easier to navigate. I'd have no hesitation in recommending them to others.
Kieran
Contact Jonathan