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Public Liability claims

Public Liability claims - slips and trips

Public and private bodies have a legal duty to ensure that all pavements, roads, parks and any other public places are maintained correctly so that they are safe for members of the public to use.

If you have been injured in an accident in a public place or been injured on private property, then you may be entitled to compensation if we can show that this duty of care has been breached.

As Leeds best personal injury solicitors, we have helped people to claim for a range of public liability accidents over the years. Many of these are slips, trips and falls as a result of:

  • Uneven paving slabs.
  • Tree roots.
  • Potholes.
  • Obstructions on the highways.
  • Hazardous rubbish left in public access routes.
  • Defective stairwells.
  • Car parks.

Once we have identified that the defect is actionable (i.e. dangerous) and over certain required measurements, the claims process is usually straightforward. This is because the responsible party should have public liability insurance to cover their negligence. 

To support your Public Liability compensation claim it is important that you:

  1. Make sure that you have the correct date and location where the accident happened.
  2. Take the details of the nearest house or landmark to help us find who is responsible.
  3. Take photos showing the cause of the accident and any potential hazard or defect. For defects such as potholes or uneven slabs, do this as soon as possible, before they can be repaired. Include accurate depth and width measurements.
  • Generally, you will need to make your claim within 3 years of the accident. If you are under 18 when the accident happens then the 3 years begins on your 18th birthday, giving you until you are 21 to pursue the claim.
  • Remember, the onus is on you to prove any claim you make against a public or private body.

If you have been injured in a public space due to negligence, call Amanda on 0113 320 5000 for an informal discussion about your case or email ae@winstonsolicitors.co.uk.

The value of your claim will be based on the medical evidence. No claim is settled without your specific authority to do so. This ensures that you keep absolute control of your claim. Compensation is generally divided into two parts:

General Damages

These are damages for pain and suffering including the loss of the ability to do certain tasks, hobbies etc. This award compensates you for the suffering you have encountered usually in its physical form e.g. whiplash, broken leg, strained muscles etc. However, it is also possible to be compensated for psychological distress and conditions such as Post Traumatic Stress Disorder.

Special Damages

You will also receive compensation for specific quantifiable losses attributable to the accident. These include loss of earnings, car hire expenses, care and services, extra expenses (e.g. travel costs incurred going to doctors, hospitals, etc,) damaged clothing, and prescription charges. All we ask is that you keep a note of any expenses, and preferably receipts so that when we eventually calculate your claim for special damages, we will be able to include all relevant items.

If the injuries were the result of a criminal attack then you might be able to claim from the Criminal Injuries Compensation Authority (CICA). We have devised a CICA calculator to give victims an idea as to how much compensation they could be entitled to.

Under the Personal Injury Protocol, an insurer is allowed a period of up to four months to investigate the claim and then either admit or deny liability for your accident. If liability is to be denied, the insurer must supply evidence in support of their arguments. They cannot simply refuse to deal with your claim.

All claims in England and Wales are subject to certain rules which both solicitors and insurers must follow during the course of a claim. The protocol ensures that both sides act fairly and responsibly and it prevents delay in the progression of the claim.

You need professional legal advice to ensure that you receive the maximum amount of compensation due to you. Insurers will attempt to settle your claim at an early stage and often before you have been able to instruct a solicitor. They do this to save legal costs which they otherwise would have to pay and to also secure the lowest settlement award possible.

You generally have three years from the date of the accident to start a claim. However, exceptions can apply, so contact us for tailored advice.

Client feedback

I had an accident which was not my fault and it resulted in a serious injury. I was considering putting in a claims but was not sure about next steps. I started looking at several solicitor websites conducting my own research. I came across Winston Solicitors so I called the office and was put through to a solictor who listened and we went through the incident while I answered their questions. I was not sure in the first instance if I had a case but after our discussion, the solicitors assured me there was a case and began gathering informaiton on my case. We worked together gathering all the necessary information they needed. Furthermore, following my accident it transpired I needed a second operation for the same injury and Winston Solicitors walked with me through the whole journey which took 2 years - finally we came to a successful conclusion. I found the solicitor working on my case very gentle, undertsanding, reassuring and patient with me, explainig everything so all 'next steps' were clear, making the whole process easy and comfortable. I am extremely happy with the conclusion and I would highly recommend this group of solicitors to family and friends.
Nancy
I have had outstanding service from Amanda who dealt with my claim. Amanda is brilliant and has been vey supportive throughout the process. She has been professional and kept me updated every step of the way. I have alwas been able to contact her when I have needed to. I would not hesitate to recommend her and team.
Angeline
Excellent advice and professional service received from Amanda Evans at Winston Solicitors. I needed help with a personal injury claim following a dog bite and was delighted with the successful outcome. Regular communications ensured I was always kept up to date with progress, together with management of expectations.
James
I could honestly not recommend Amanda Evans enough for all the hard work and perseverance she has put towards my case. She and the company and incredibly professional and will do their absolute best to guide and provide you with the outcome you deserve. Amanda was in touch whenever needed and was constantly updating me regarding my case which made things so easy on my side. Thank you so much for all of your hard work Amanda, I am extremely grateful. Jessica Booth
Jessica
I cannot say enough good things about my experience with Winston Solicitors. From the moment I reached out to them, their team has been nothing short of exceptional. The customer service is top-notch – everyone I spoke to was friendly, knowledgeable, and genuinely interested in helping me with my needs. They went above and beyond to explain all my options clearly, ensuring I fully understood the policy details and benefits.When I had to file a claim, the process was seamless and efficient. They handled everything professionally and with a personal touch that made me feel valued as a customer. Their prompt response and constant communication kept me informed every step of the way. I am genuinely grateful for their support and assistance during a stressful time.It's rare to find a company that combines professionalism with a caring attitude, but Winston Solicitors does just that. I highly recommend them to anyone looking for reliable and compassionate insurance services. Thank you, Winston Solicitors, for your outstanding service!I would like to personally thank Amanda Evans and the other people that helped me with my claim, thank you all.Ergun
Ergun
I can’t fault Winton solicitors, they have been amazing in every aspect dealing with my case.In particular Amanda Evens who has overseen my case and whom I had all communication with.Would highly recommend.
Sharlene
My no win no fee experience with Amanda Evans has been very professional but also with great empathy and patience with my few ‘rants’ of my impatience at the final settlement taking 2.5 years due to the other sides ‘gaming’ tactics. I would highly reccomend Amanda
Frances
Efficient, professional and polite service from start to end. I wouldn’t hesitate to recommend this firm. Amanda who dealt with my PI case made the whole process easy to understand, kept me informed and was a pleasure to deal with.
Tracy

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