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I have no hesitation in recommending Samira and Aminah from Winston Solicitors to anyone. After speaking with a few solicitors, I proceeded with Samira because of her responsiveness, and I cannot fault her and Aminah on their proactiveness. Emails were answered the same day, sometimes in the evening but often within an hour or two, which made an anxious process considerably easier to bear.Costs were very clear up front, and I was kept informed about where I stood on spend before I had to ask. I always felt like I got value for the money I spent, and nothing erroneous was billed for. Really happy.When it came to the matter itself, Samira’s practical judgement was excellent. When the usual approach stalled, she suggested a different route instead of simply repeating what wasn’t working, and it moved things along. She also found a sensible way around an obstacle that could have held everything up. She was thorough on the detail too, and held firm on a point that mattered rather than pushing me to sign and be done with it.Throughout the whole process, both Samira and Aminah were aware of the effect the process was having on me personally and handled it with real care. Warm, straightforward and clear-headed, which is exactly what you want when you’re out of your depth.I’m very happy with the outcome and with how it was handled.
Anonymous