5 common reasons that CICA claims are rejected | Winston Solicitors UK Skip to main content

Reasons the CICA rejects claims

The CICA has only a limited amount of funding to pay compensation to victims of crime. We speak to many people each day who believe the CICA should be sympathetic to their situation. We explain the importance of obtaining professional advice before submitting a claim. Often we speak to people after they have had a claim rejected when it is much harder to rectify their claim.

The CICA has only a limited amount of funding to pay compensation to victims of crime. We speak to many people each day who believe the CICA should be sympathetic to their situation. We explain the importance of obtaining professional advice before submitting a claim. Often we speak to people after they have had a claim rejected when it is much harder to rectify their claim.

The 5 top tips to prevent your claim from being rejected

1 - Don’t apply for compensation if you have unspent convictions

The CICA will refuse your application, even if you are a day out. The CICA do not use their discretion to allow a claim that may initially be rejected as unspent, even if you could have applied just a few weeks later and the conviction would have been spent. This is such an unfair rule, but one the CICA use to its advantage as it can legitimately reject claims under the 2012 scheme.

 'Convictions' is a general term and covers all sentences/disposals including driving related offences and fines. Please contact us so that we can assess whether your convictions are unspent.

We find that many clients enquire with us once their claims have been rejected, whereas if they had had legal assistance from the onset, it could have prevented this outcome. We always recommend using a criminal injury lawyer so you are appropriately advised throughout the claim.

2 - Always co-operate with the police

The CICA often reject claims saying you have not cooperated. This might be because you are injured, you tried to contact the police and they did not call you back. Or after initially speaking to them, there is some breakdown in communication and the police just file your report away.

Before you apply to the CICA, make sure the police are onside. Discuss this with an experienced CICA adviser to check that the police report will be supportive, otherwise the CICA are likely to reject your claim.

3 - Don’t assume your injury entitles you to compensation

We speak to many people whose claims have been rejected because their injury was not in the tariff of injuries in the 2012 scheme. For instance you will not be compensated for a broken nose, unless it’s an ethmoid bone, which is the bone at the very top of your nose joining your skull and eye socket. Contact us to check your injury is eligible for compensation.

4 - Make sure you apply for compensation in time

Many claims are rejected for being out of time. This might be because it is a historic claim, and the applicant says 'I did not claim previously because I did not know about the scheme'. Professional advice is needed to ensure you have a valid reason to claim.

Or 'I could not complete the application form as I did not have all the information'. Again if you are up against time, a CICA adviser is usually able to submit a claim the same day if a time limit is running out, even if you do not have all the information the CICA normally require.

5 - You thought you were entitled to psychological injury but the CICA rejected your claim

Many people rightly say the worst part about the assault or abuse they suffered is the mental trauma. However they do not realise, unless it is diagnosed by a clinical psychologist or psychiatrist the CICA will not pay compensation for that injury. Even if you have had months of counselling or prescribed medication for your psychiatric injury the CICA will reject your claim.

It is always worth obtaining professional advice from an experienced CICA solicitor before deciding to submit a claim. Many of the reasons the CICA will reject a claim can be identified in that conversation. Often they can be rectified so a successful claim can be made. If they can’t be rectified at least you know and will not waste one or even two years hoping for compensation you are not entitled to.

We have been helping victims of crime obtain compensation from the CICA since 1995. Our team are here to help you. For a free initial assessment of your claim, call 0113 320 5000. You will be contacted within 1 working day of your enquiry.

Client feedback

I instructed Winstons to assist me in a CiCA application. Keertan and Heidi made it a stress free process. The communication was amazing and all conversations were done in a sensitive and compassionate way. The knowledge and advice I received was comprehensive but helped me understand each stage of the process. I needed an out of time waiver and was so grateful that they achieved this and I received and award that accounted for all of the offences. I could not recommend them enough. Thank you so much for your help.
Victoria
Thank you so much for your help in my pursuit a CICA claim. Keertan was very helpful and informative at each stage of the process. I would highly reccomend Winstons solicitors to help future clients with their claim.
Marcus
I would highly recommend these solicitors to anyone they're amazing they keep you updated with anything and everything amazing service
Chelsea
Me and my little sister both got compensation although mine took a lot longer due to the complexity of the case. My main case worker and even the ones that picked up the case when she was unwell did everything above and beyond to provide me with as much information and clarity. I would 100% recommend to anyone how is looking for justice in which the police failed to provide. Not only this the fee they take as their own fees is very reasonable. Not only did she help me with my case but she also helped me in a person level to acsess files of my case that I struggled to obtain. This held no importance to her but she helped me either way. Anytime I called or emailed I got a prompt reply. Thank you to you all I wish you nothing but success and blessings.
Lameysha
Amazing wonderful solicitors who are always there for you when you need any help with your case. I appreciate all hard work they have done for me and every step of the way keeping in contact with me with updates. I highly recommend Winston's solicitors 10 star rating in my view. They very quick and efficient service the best the business.They helped me turn my life around I am grateful and thankful for there help.
Lucy
I was extremely impressed with the service that Winston solicitors provided, they kept me well informed about my case and dealt with it very quickly.
Anonymous
I would highly recommend and have recommended Winston solicitors, 5 ⭐️
Anonymous
I just want to say thank you to Heidi Stewart at Winston solicitors for all the compassion and help for me getting my compensation, she has remarkable and can’t thank her enough! X
Liam