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Road traffic accidents

Road traffic accident claims

If you're a pedestrian, cyclist or motorcyclist and you've been injured in a road traffic accident that wasn’t your fault, then you may be entitled to compensation from the responsible party. Please get in touch with us today.

If you’re a driver or passenger in a motor vehicle please read on about the best way to make a personal injury claim.

Even if the motorist involved in the accident was uninsured or untraced, we may still be able to help you.

Important Notice:

If you’re a driver or passenger in a vehicle with minor injuries (e.g., whiplash), please use the Official InjuryClaim portal to make your claim. Our personal injury claims are more suitable for serious injuries, such as broken bones. For lower value claims, the Official Injury Claim portal is recommended and allows claimants to avoid any legal fees.

If you have been involved in a road traffic accident as a driver or passenger that occurred after 31st May 2021 you can submit your claim for personal injury directly through the Official Injury Claim website at https://www.officialinjuryclaim.org.uk/.

You will need the third party drivers name, vehicle registration and insurance details.

Your claim will be considered and the insurers will liaise with you through the portal.

Any compensation awarded is based on a strict tariff scheme.

This portal is for personal injury claims with a value up to £5k and allows claimants to recover compensation without using a solicitor.

If you have suffered injuries that are quite severe you may wish to contact us in the first instance for an informal discussion. We will advise whether your claim is suitable for the portal or not.

If we agree to take your case on, we will then:

  1. Establish the correct insurer who is liable for the accident.
  2. Gather evidence so that we can assess the value of your claim.
  3. Discuss the way the claim is funded on a “no win no fee basis”.

Establishing liability is usually straightforward, but if there is any dispute then we have a team of experienced solicitors who specialise in this area. They have an excellent track record of success.

Once we've established who is liable, we need to assess the value of the claim and agree it with the insurers. The value of the claim is known as 'Quantum' and comes in two parts - general and special damages.

This is compensation you receive for your injuries. We will arrange for an independent medical expert to examine you and provide a detailed report on your injuries.

They may recommend that another specialist diagnoses or treats you and we'll arrange this for you on a private basis. This means you get the treatment you need, quickly.

You may need to see a number of experts covering both the physical and psychological injuries sustained in the accident.

This compensation covers the losses or expenses you have suffered as a result of the accident or your injuries.

Special damages include loss of earnings, insurance excess, vehicle repairs, vehicle hire, prescription costs and travelling expenses. We will assess your claim and seek advice from other experts if we need to.

Most road traffic accident claims are straightforward and they are now dealt with via the Official Injury Claim website. It's a streamlined process that's designed to make a financial settlement easy for injured drivers or passengers in a motor vehicle to claim directly without using a solicitor.

Some claims are complicated - for example if no-one has admitted liability, or your injury is complex. In these situations we may deal with your claim outside the portal. The steps are the same but the process may take longer as further investigation is likely.

We can deal with claims when the driver involved was uninsured, untraced or registered abroad.

If you've been involved in a road traffic accident and want to discuss a claim, give our specialist car accident claims solicitors a call today on 0113 320 5000 for an informal chat or email ae@winstonsolicitors.co.uk.

Where liability is not in dispute, it is possible to arrange for an interim or early payment for certain losses e.g. loss of earnings. All interim payments are deducted from the final damages award.

You do not have to make a claim directly to the responsible party. We will take instructions from you as to the circumstances of the accident and the extent of your injuries. We will then submit your claim to the insurers on your behalf setting out your claim.

The length of time varies depending on the complexity of the case. Simple cases can be resolved within 6-12 months, while more serious claims may take longer.

The value of your claim will be based on the medical evidence. No claim is settled without your specific authority to do so. This ensures that you keep absolute control of your claim. Compensation is generally divided into two parts:

General Damages

These are damages for pain and suffering including the loss of the ability to do certain tasks, hobbies etc. This award compensates you for the suffering you have encountered usually in its physical form e.g. whiplash, broken leg, strained muscles etc. However, it is also possible to be compensated for psychological distress and conditions such as Post Traumatic Stress Disorder.

Special Damages

You will also receive compensation for specific quantifiable losses attributable to the accident. These include loss of earnings, car hire expenses, care and services, extra expenses (e.g. travel costs incurred going to doctors, hospitals, etc,) damaged clothing, and prescription charges. All we ask is that you keep a note of any expenses, and preferably receipts so that when we eventually calculate your claim for special damages, we will be able to include all relevant items.

If the injuries were the result of a criminal attack then you might be able to claim from the Criminal Injuries Compensation Authority (CICA). We have devised a CICA calculator to give victims an idea as to how much compensation they could be entitled to.

If we do not win your case then we do not have any right to recover our fees from you. If we do win your case the insurers pay a fixed contribution towards the legal costs. You will also make a payment to us out of your compensation.

Client feedback

I had an accident which was not my fault and it resulted in a serious injury. I was considering putting in a claims but was not sure about next steps. I started looking at several solicitor websites conducting my own research. I came across Winston Solicitors so I called the office and was put through to a solictor who listened and we went through the incident while I answered their questions. I was not sure in the first instance if I had a case but after our discussion, the solicitors assured me there was a case and began gathering informaiton on my case. We worked together gathering all the necessary information they needed. Furthermore, following my accident it transpired I needed a second operation for the same injury and Winston Solicitors walked with me through the whole journey which took 2 years - finally we came to a successful conclusion. I found the solicitor working on my case very gentle, undertsanding, reassuring and patient with me, explainig everything so all 'next steps' were clear, making the whole process easy and comfortable. I am extremely happy with the conclusion and I would highly recommend this group of solicitors to family and friends.
Nancy
I have had outstanding service from Amanda who dealt with my claim. Amanda is brilliant and has been vey supportive throughout the process. She has been professional and kept me updated every step of the way. I have alwas been able to contact her when I have needed to. I would not hesitate to recommend her and team.
Angeline
Excellent advice and professional service received from Amanda Evans at Winston Solicitors. I needed help with a personal injury claim following a dog bite and was delighted with the successful outcome. Regular communications ensured I was always kept up to date with progress, together with management of expectations.
James
I could honestly not recommend Amanda Evans enough for all the hard work and perseverance she has put towards my case. She and the company and incredibly professional and will do their absolute best to guide and provide you with the outcome you deserve. Amanda was in touch whenever needed and was constantly updating me regarding my case which made things so easy on my side. Thank you so much for all of your hard work Amanda, I am extremely grateful. Jessica Booth
Jessica
I cannot say enough good things about my experience with Winston Solicitors. From the moment I reached out to them, their team has been nothing short of exceptional. The customer service is top-notch – everyone I spoke to was friendly, knowledgeable, and genuinely interested in helping me with my needs. They went above and beyond to explain all my options clearly, ensuring I fully understood the policy details and benefits.When I had to file a claim, the process was seamless and efficient. They handled everything professionally and with a personal touch that made me feel valued as a customer. Their prompt response and constant communication kept me informed every step of the way. I am genuinely grateful for their support and assistance during a stressful time.It's rare to find a company that combines professionalism with a caring attitude, but Winston Solicitors does just that. I highly recommend them to anyone looking for reliable and compassionate insurance services. Thank you, Winston Solicitors, for your outstanding service!I would like to personally thank Amanda Evans and the other people that helped me with my claim, thank you all.Ergun
Ergun
I can’t fault Winton solicitors, they have been amazing in every aspect dealing with my case.In particular Amanda Evens who has overseen my case and whom I had all communication with.Would highly recommend.
Sharlene
My no win no fee experience with Amanda Evans has been very professional but also with great empathy and patience with my few ‘rants’ of my impatience at the final settlement taking 2.5 years due to the other sides ‘gaming’ tactics. I would highly reccomend Amanda
Frances
Efficient, professional and polite service from start to end. I wouldn’t hesitate to recommend this firm. Amanda who dealt with my PI case made the whole process easy to understand, kept me informed and was a pleasure to deal with.
Tracy

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